Overview
Estate Management Services, LLC ("EMS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
This policy applies to our website at estatemanagementservicesindy.com and any related communications we have with you.
Information We Collect
We only collect information you voluntarily provide to us. This may include:
- Your name and contact details (email address, phone number)
- Your property address
- Details you share about your home or service needs through our contact form
- Communications you send to us by phone, email, or through our website
We do not collect payment information through this website. We do not use tracking pixels, behavioral advertising, or third-party analytics platforms that sell your data.
How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry and schedule your home assessment
- Provide and coordinate the services you've requested
- Communicate with you about your property and our services
- Maintain records related to the care of your home
We do not sell, rent, or trade your personal information to any third party, ever.
How We Store Your Information
Contact form submissions are received and stored securely through Netlify Forms and our internal systems. We retain your information only for as long as is necessary to provide services to you or as required by applicable law.
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service providers: Contractors or vendors we coordinate on your behalf, and only with your knowledge as part of our service
- Legal requirements: If required by law or to protect the rights and safety of our clients or team
Any vendor or contractor we work with in connection with your property is held to the same standard of discretion we maintain ourselves.
Cookies & Website Analytics
Our website does not use cookies for advertising or behavioral tracking. We may use basic, privacy-respecting analytics to understand general website traffic (such as which pages are visited). This data is aggregated and never tied to individual identities.
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request that we delete your personal information
- Opt out of any future communications from us
We will respond to all requests promptly and in accordance with applicable law.
Children's Privacy
Our services are intended for adult homeowners and are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
- Phone: (317) 385-4639
- Email: info@estatemanagementservices.com
- Service area: Carmel · Fishers · Westfield · Zionsville · Cicero, Indiana